Department for Communities and Local Government
A selection of images representing communities.
Direct contact 0303 444 0000- contactus@communities.gov.uk
- Housing
- Housing research and statistics
- Housing statistics
- Housing statistics by topic
- Supporting People
- Overview of Supporting People Client Records and Outcomes
Overview of Supporting People Client Records and Outcomes
Supporting People (SP) Client Records and Outcomes data records information about clients who enter and leave housing related support services in receipt of funding from the Supporting People programme.
It provides an invaluable source of information about the routes by with Supporting People services are being accessed, the personal characteristics of service users, and outcomes for clients matched against their identified needs.
Client Record data has been collected since the start of the Supporting People programme on 1 April 2003. Client Record data monitors client characteristics on the 21 different client groups who receive Supporting People services.
Outcomes data has been collected for short-term Supporting People services (28 days or more, but less than two years) since 31 May 2007. In addition Outcomes data for long-term Supporting People services (over two years) has been collected since July 2007. The Outcomes Framework is based on the DfES 'Every Child Matter's framework' which captures five high level outcomes (relating to economic well-being; enjoying and achieving e.g. participating in training or education activities; being healthy; staying safe and; making a positive contribution) with further indicators captured underneath.
Provisional data is published on a quarterly basis (Outcomes for long-term services data is published biannually) and final year end data is published following the end of the financial year.
Data is completed by providers of Supporting People services. Completion is not mandatory, although a number of local authorities make it a condition of their contract with providers to submit this information. No estimates are made for missing returns.
Communities and Local Government have a contract with the Centre for Housing Research (CHR) at the University of St Andrews to collect and analyse the data. More information is available on the Supporting People Client Records and Outcomes (external link) website.
