• Local Directgov
• About us

About us

Directgov is the official government website for citizens. It connects citizens to information from across government by providing relevant services all in one place.

The Local Directgov (LDG) application takes customers from the Directgov website to the most relevant web page on their local council's website. The application holds a list of a few hundred services provided by local councils in England. The services are based on the Local Government Service List (LGSL) and Local Government Interaction List (LGIL).

The links in the Local Directgov application are constructed using a set of parameters taken from the LGSL and LGIL lists. This is done by matching each service against its LGSL number. For example, '57' for Council Tax, and its LGIL number, for example '2', for paying for something: http://local.direct.gov.ul/LDGRedirect/index.jsp?LGSL=57&LGIL=2 (external link).

The LDG services spreadsheet below gives the Local Government Service List and Local Government Interaction List identifiers for each service in Local Directgov. It also indicates where a service is provided by all, district, or county/unitary councils and includes a list of agency identifiers for each of the councils in England. Also below is a spreadsheet that shows the Office for National Statistics Standard Names and Code (SNAC) code for each council.

Local councils decide which page on their website is the right one to match to each service or interaction, and these are added regularly to the Local Directgov database by a designated Web Portal Officer (WPO) in each council.

Business Link is the government's online resource for business. Local Directgov supports local councils in fulfilling the EU Services Directive which makes it easier for service providers to set up businesses or offer their services in other EU countries.

How we work
The Local Directgov application is managed by the Local Directgov team who:

• Support local authorities by ensuring the most accurate links are surfaced appropriately within Directgov
• Provide support for councils using the Local Directgov (LDG) application
• Support local councils in fulfilling the EU Services Directive, which makes it easier for service providers to set up businesses or offer their services in other EU countries, by providing a Point of Single Contact (PSC) to access license application forms and information online. The Local Directgov system holds links to license information on local authority websites and provides an interface with Business Link's Electronic License Management System (ELMS)
• Work closely with partners to identify and develop strategic opportunities for the use of the application

For more information on how the Local Directgov application can help your local council's website, contact Local Directgov (email link).

In this section

• Our projects
• LDG Community

Related downloads

• LDG services spreadsheet
  MS Excel, 200 kb
• LA_SNAC.csv
  MS Excel, 16 kb

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