Supporting People Quarterly Client Records and Outcomes – April 2010 - March 2011 final

Published	26 May 2011
Type(s)	Statistics
Site	Corporate
Price	Free

Summary

Supporting People Client Records data provides information about characteristics of clients entering Supporting People services. This data is collected each time a client enters a housing related support service funded by Supporting People. Outcomes for short-term services data provide information about characteristics and outcomes achieved by clients leaving short-term Supporting People services. This data is collected each time a client exits a short-term (more than 28 days but less than two years) housing related support service funded by Supporting People. Outcomes for long-term services data provides information about characteristics and outcomes achieved by clients in receipt of long-term Supporting People services. This data is collected for a sample of clients in long-term (over 2 years) services after completion of their annual support plan. The sample is 10 per cent for older people services and 50 per cent for all other service types.

The Supporting People Client Records and Outcomes data tables below provide a breakdown of; Client Records data by service type and primary client group, Outcomes for short-term services data by service type, primary client group and outcomes achieved against identified support needs and Outcomes for long-term services data by outcomes achieved against identified support needs.

Key headline figures from the 2010-11 data tables are:

231,200 Client Record forms were received.
The most frequently occurring primary client group (i.e. predominant need of the client as defined by the service provider) is single homeless with support needs (26 per cent), followed by people at risk of domestic violence (11 per cent).
188,900 Outcomes for short-term services forms were received.

Three most common support needs identified by clients leaving short-term services	% achieving outcome
1. Maximised income, including receipt of correct welfare benefits	90
2. Secured/obtained settled accommodation	73
3. Developed confidence and the ability to have greater choice and/or control and/or involvement	88

39,900 Outcomes for long-term services forms were received.

Three most common support needs identified by clients in receipt of long-term services	% achieving outcome
1. Maintained independence with the help of aids and adaptations	99
2. Managed physical health better	94
3. Maximised income, including receipt of correct welfare benefits	97

This is the final publication of Supporting People client records and outcomes data following the cessation of these data collections. Supporting People rolled into Formula Grant from April 2011 increasing authorities' freedom and flexibility in how they are able to spend their funding. As Formula Grant is a single grant that is not divided by any service in any way, there is no specific budget allocation for Supporting People services. Therefore it is no longer appropriate for the Department to continue to collect data returns that specifically correlate to Supporting People services.

Data Quality

Figures are as reported by providers of housing related support services; no estimates are made for missing returns. Data is checked and validated by quality assessors at the Client Records and Outcomes Office based at the University of St Andrews. Validation is carried out according to set list of detectable errors and these errors are resolved by contacting the service provider submitting the data.

Methodology change

The period for collection of finalised Supporting People Client Record, Outcomes for short-term services and Outcomes for long-term services data for 2010-11 changed to a 57 week data collection window, compared to a 74 week data collection window in 2009-10.

This change is likely to have affected the number of forms collected.

231,200 CR forms were received in 2010-11, a decrease of 3 per cent from 2009-10. (In 2009-10 239,400 forms were received).
188,900 Outcomes forms for short-term services were received in 2010-11, an increase of 8 per cent from 2009-10. (In 2009-10 174,700 forms were received).
39,900 outcomes forms for long-term services were received in 2010-11, a decrease of 18 per cent from 2009-10. (In 2009-10 48,900 forms were received).

Contact: SupportingPeople.statistics@communities.gsi.gov.uk.

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